Refund and Cancellation

Refund and Cancellation Policy


Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account within 15 days or next billing cycle of your credit card.

We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Soulflower.biz reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order.There wont be any refund incase the customer cancels/returns the  order once received and the product/s is/are damaged at the customer end. Cancellation of any order has to be done within 30 mins ,from the time of placing the order with valid reasons.

7 Day Money Back Guarantee

Don't like your The Run Club purchase? Return it for full refund within 7 days of delivery

We are committed to  helping you - our customers seek solutions that are perfect for you. Our products and  the science that goes into making them ensures that our products are designed to meet all your skin & hair care needs.

It is no secret that we LOVE our customers, so your satisfaction is extremely important to us! Our 7-day money back guarantee is an offer that is sure to keep you smiling.

In other words – Try our products! If you aren’t satisfied, we give you your money back! NO QUESTIONS ASKED. Refund is initiated post return of the product at our warehouse of at least 75% of the original product volume.


Please note –

  • All original containers, e.g. bottles, must be retained by you and returned to us when claiming a refund. (A minimum of 75% volume has to be returned)
  • When returning the products in question kindly ensure that the products are returned in original packaging – with all bottles sealed tightly to prevent leakage.
  • The returned products will be subjected to a quality check for any damages . Once we accept your return you will be issued a refund of the original price paid by you for the goods when placing the order.
  • In case of a dispute, the company decision shall be considered final.
  • The above is applicable for purchase on www.therunclub.in only
  • No affiliate commission is paid on any product return